Refund policy

🛡️ Refund & Warranty Policy
🎯 30-Day Trial Period

Try Wuugy at home with your baby for 30 days, completely stress-free.
If you feel the product isn’t the right fit for you, just contact us — no explanation needed.
Our support team will guide you and help you complete the return process easily.

🔧 2-Year Warranty

Wuugy is covered by a 2-year warranty against manufacturing defects.
If you experience any technical issues, you can reach out to us to request a free repair or replacement.

🚚 Free Shipping

We cover all shipping costs for the initial delivery and, if needed, for product exchanges.
You only focus on your baby’s comfort — we’ll take care of the logistics.

For anything on your mind, feel free to contact our support team.
As the Wuugy family, we’re always here for you.